You will see your bills online, on the Sky package or in the the Sky application. You can register your accessibility requirements and get your contract(s), T&Cs, bills, emails and letters in braille, large or easy-to-read print, or on audio CD if youРІР‚в„ўre visually impaired.
If you should be a Sky Cellphone consumer, please see our Sky Cellphone bill help guide.
On The Web
Register to My AccountР’ making use of your Sky iD. If you do not have a Sky iD, stick to the subscribe website website website link.
Within the Billing & re re payments part, head to Latest bill.
We determine your bill and upload it online 14 times before your re re payment deadline, which means you’ll have the ability to view it then.
On your own Sky package
Your Sky field has to be linked to a phone that is active or broadband solution to get into this particular feature.
Press interactive in your Sky remote, highlight My Account, then press select.
HighlightР’ View my Sky bill, press choose, enter your PIN then. If you fail to keep in mind it, press the yellowish key and proceed with the steps.
To look at your bill that is current My present bill, then press select.
To look at your bill that is next costs to my next bill, then press select.
To see your final one year’ bills, highlight Bill history, then press select.
Press the red switch to leave.
According to your Sky+ software version, you can also manage to access your bill by pushing theР’ yellowish key on your own Sky remote when you are on any TV channel that is live.
Press the button that is yellow your Sky remote, highlight handle your bank account, then choose Bills and payments.
If you do not have Sky Cellphone, skip to step 3. Otherwise highlight either the television, Broadband & Talk or mobile phone tile, then press select to see a synopsis of one’s bill.
Make use of the remaining and right arrow buttons to see one future and something past bill. As long as you’re right right here, you are able to:
Press choose while regarding the overview to see a dysfunction of the present bill.
Use the up and down arrows to navigate through the list choices. Press choose to find out more and right straight right back up to close it.
Utilize the arrows that are right navigate through the second 3 months’ bills and make use of the remaining arrows to see your final year’ bills.
To pay for your bill or make a repayment, pick Make a repayment.
Press the My Sky Home switch to leave.
Sky Q customers
Press Residence on your own Sky Q remote and choose My Account.
Choose Bills, then enter your Sky television PIN.
Scroll down and up to see past and bills that are future choose any tile to see the balance breakdown.
Into the My Sky software
Start the My Sky software and, for those who havenРІР‚в„ўt currently, check in with your Sky iD details. (If youРІР‚в„ўre brand new towards the software, read our the Sky application article for more information).
Choose either TV, Broadband & Talk or Cellphone at the end navigation club accompanied by Latest bill.
Understanding your Sky bill
Watch the following video clip or browse the information below to higher comprehend the payment procedure:
Your re re payment date that is duePDD)
The date your account was activated will even end up being the monthly Payment Due Date (PDD) unless the account goes active regarding the 29th, 30th or 31st as not absolutely all months have significantly more than 28 times.
It is possible to just improve your PDD after the very first bill is compensated. For guidelines about changing your re re payment date that is due head to Change your re re re payment technique or date.
All bills following this are created 14 days before your PDD. This could easily result in either a very first payment of 1 a short while according to whenever your account activates.
The initial we are able to simply simply just take re re payment is 2 weeks after activation.
Understanding your present Sky bill
Whenever spending a bill, youРІР‚в„ўre spending in advance for the fixed-price subscriptions such as Sky TV, Sky Broadband, Sky Talk and Sky Line Rental.
When you yourself have any one-off fees, such as for instance call costs, movies from Sky Store or Sky Box workplace costs, these can look on the next bill.
Your Sky bill provides complete break down of your solutions, such as for example:
- Your Sky television registration, including any multi-screen subscriptions and HD.
- Your Sky Broadband package.
- Your Sky Talk line leasing, call packages and any extra call costs. There is a complete range of every call made, the period of each and every call and to which quantity and area. This consists of nationwide and phone calls being worldwide phone telephone telephone telephone calls to mobiles.
- Any Pay-per-view services like Sky Box workplace or Sky shop.
- Any costs or credit, such as for example corrections for provides or discounts.
When your bill quantity isnРІР‚в„ўt everything you had been anticipating, check always your bill to see:
- If all of your Sky membership provides have actually arrived at a conclusion.
- If youРІР‚в„ўve been charged for the Sky Box Office or Sky shop purchase.
- If youРІР‚в„ўre a Sky Talk consumer, if you will find any call costs. It is possible to setup phone charge alerts for the account should this be the scenario.
If youРІР‚в„ўre nevertheless not sure regarding the bill, please contact us by choosing the Yes switch in the bottom associated with the web page.